REFERENCE

Product screen reference

Screens and control-by-control explanations for the portal, remote tools, updates, forms, monitoring and AI.

Examples use remoteops.example.com and fictional systems. Adapt them to your tenant.

Use these screens to identify the controls referenced in each guide. Select any image to open the full-size viewer.

Front Door stream on an example desktop#

Front Door stream on an example desktop
Front Door stream on an example desktop

Fictional camera scene. The feed includes a Front Door label and an example date/time overlay. The player shows the timed desktop-window experience.

Open the detailed guide.

Ask before opening the Front Door camera#

Ask before opening the Front Door camera
Ask before opening the Front Door camera

A Yes/No question can control whether the later display step is attempted. The complete decision recipe below handles No and no response.

Open the detailed guide.

Frame capture and vision-summary example#

Frame capture and vision-summary example
Frame capture and vision-summary example

Capture returns image data for a later task. A model summary is separate from the live player and requires an eligible image-capable connection.

Open the detailed guide.

Maintenance question on an example desktop#

Maintenance question on an example desktop
Maintenance question on an example desktop

The user sees Notification, the message, and separate Yes and No buttons. The workflow handles the actual response.

Open the detailed guide.

Large completion notice#

Large completion notice
Large completion notice

A large notification presents the result to the signed-in user without asking for a Yes/No response.

Open the detailed guide.

HTTPS webhook request and accepted-job response#

HTTPS webhook request and accepted-job response
HTTPS webhook request and accepted-job response

The example response matches the product response fields. Accepted means the saved package started, not that its endpoint action completed.

Open the detailed guide.

Webhook source and job status#

Webhook source and job status
Webhook source and job status

The triggering webhook and source IP appear on the job row. These fictional records illustrate how to follow the returned job ID.

Open the detailed guide.

Dispatch output and endpoint child job#

Dispatch output and endpoint child job
Dispatch output and endpoint child job

Expand the parent job to read the dispatched result and child job ID, then inspect the endpoint job for the actual helper result.

Open the detailed guide.

Main portal#

Main portal
Main portal

The agent table is the starting point for Windows support. Each row links the device to its remote tools, policies and inventory.

Open the detailed guide.

Visual cron schedule and run history#

Visual cron schedule and run history
Visual cron schedule and run history

Package identifies the workflow. Schedule edits its five-field cron expression. Status enables or cancels future runs. Next run is the next calculated occurrence and Last run is the latest trigger. Editing a schedule does not prove that its next job will succeed.

Open the detailed guide.

Alexa account connection#

Alexa account connection
Alexa account connection

Choose the Amazon region and account email, then complete sign-in and MFA in the Amazon window. Device discovery and playback controls appear after connection. This example does not connect an account.

Open the detailed guide.

Alexa announcement package task#

Alexa announcement package task
Alexa announcement package task

This package calls the Alexa task with the announce action, a selected demo speaker and a spoken message. The text-to-speech task runs on the coordinator; it is not an endpoint command.

Open the detailed guide.

Enrollment tokens and Windows agent download#

Enrollment tokens and Windows agent download
Enrollment tokens and Windows agent download

In Enrollment Tokens, choose a label, validity and maximum uses. Generate the token and copy it into the installer. Download Windows agent retrieves the installer; generating a token does not install anything.

Open the detailed guide.

Asset database columns#

Asset database columns
Asset database columns

Operating system includes the reported version/build. Manufacturer, Model, CPU and Memory describe the last inventory snapshot. Inventory updated reports its timestamp and freshness. The refresh action requests a new collection; it does not make old inventory current immediately.

Open the detailed guide.

Windows Updates device table#

Windows Updates device table
Windows Updates device table

Available updates opens the approval list; Installed updates and Excluded updates open their respective lists. Patching is the effective enabled state. Patch now requires an eligible agent and approved available updates. Configure opens the device policy.

Open the detailed guide.

Approval and exclusion controls#

Approval and exclusion controls
Approval and exclusion controls

Windows Update names the revision. Status distinguishes pending approval, approved, installed and excluded records. Priority shows RemoteOps priority and the reported Microsoft severity. Actions approve, unapprove or exclude an eligible revision.

Open the detailed guide.

Device patching settings#

Device patching settings
Device patching settings

Windows patching, Auto approve, Maintenance window and Reboot window can inherit group policy or use supported device overrides. An approval permits installation; the maintenance policy determines when it can proceed.

Open the detailed guide.

Software device selection#

Software device selection
Software device selection

Select online Windows devices using the checkboxes, then Manage selected; Manage Software opens one device. Offline devices cannot accept a live deployment.

Open the detailed guide.

Software repository results#

Software repository results
Software repository results

Package is the display name, Package ID is the WinGet identifier, Latest version is the catalogue version, and Select chooses the package. These example package records are fictional. Catalogue results do not prove the app is installed on a device.

Open the detailed guide.

Remote desktop viewer#

Remote desktop viewer
Remote desktop viewer

The viewer toolbar provides session controls above the endpoint screen. Use the selected screen, fit mode and privacy controls appropriate to the support task.

Open the detailed guide.

PowerShell console#

PowerShell console
PowerShell console

Choose the execution context before running commands. Read the console output and errors; a working desktop session does not prove a command succeeded.

Open the detailed guide.

File browser alongside remote access#

File browser alongside remote access
File browser alongside remote access

The file workspace uses a local pane and remote pane. Check the destination path before uploading, moving or deleting a selection.

Open the detailed guide.

Saved SSH profiles#

Saved SSH profiles
Saved SSH profiles

The profile list brings together host identity, authentication, session actions and Linux monitoring status. Saved profile credentials do not change the permissions of the remote operating-system account.

Open the detailed guide.

Tabbed terminal workspace#

Tabbed terminal workspace
Tabbed terminal workspace

The session tabs switch between hosts. Confirm the selected host before entering a command. File transfer and appearance actions apply to the active session.

Open the detailed guide.

Browsing history columns and collection controls#

Browsing history columns and collection controls
Browsing history columns and collection controls

Review device/user, browser, title, URL and visit time together. Collection controls request or clear history. A matching page record is evidence of saved browser history, not evidence of all traffic or incognito activity.

Open the detailed guide.

Website policy rules#

Website policy rules
Website policy rules

Blocked URLs define the deny rules. Allowed exceptions override matching block rules. Global policy and endpoint additions are configured independently.

Open the detailed guide.

Search filtering settings#

Search filtering settings
Search filtering settings

Blocked search keywords are matched against supported searches. Search keyword exceptions take precedence. Denied page title and message control what the user sees. Endpoint enforcement is enabled per device.

Open the detailed guide.

Application blocking policy#

Application blocking policy
Application blocking policy

The global policy defines shared Windows application rules. Per-device configuration controls inheritance and exceptions. A launch block does not terminate a process that is already running.

Open the detailed guide.

Activity editor#

Activity editor
Activity editor

Use the left resource list to select the saved activity. Name, language and description sit above the source editor. PowerShell, Bash and Python have different execution targets and output contracts.

Open the detailed guide.

Package editor#

Package editor
Package editor

The resource list selects the package. The YAML editor defines task order, input mapping and targets. The task palette provides built-in task entries; saving the package does not execute it.

Open the detailed guide.

Package Job History#

Package Job History
Package Job History

Job rows show the package, target, kind, status and timestamps. Expand the job to inspect task traces, structured outputs, console output and errors.

Open the detailed guide.

Form Designer toolbox and canvas#

Form Designer toolbox and canvas
Form Designer toolbox and canvas

The left toolbox adds controls, the centre canvas positions them, and the right Properties panel edits the selection. Save stores the design; the preview Run button is not a live package run.

Open the detailed guide.

Dropdown properties and values sources
Dropdown properties and values sources

Name is the output key. Label is visible text. Required, Enabled and Hide control interaction. Geometry changes placement. Values source selects fixed JSON, earlier output or an activity-driven source. On change and Target connect supported callbacks.

Open the detailed guide.

Form runtime#

Form runtime
Form runtime

The operator enters values in the runtime form. Submitting returns structured field values to the package; cancellation must be handled by the workflow.

Open the detailed guide.

Trigger automation buttons#

Trigger automation buttons
Trigger automation buttons

Each named button invokes its configured package and target/default coordinator. The button name should describe the work. A form, if configured, gathers operator input before the workflow continues.

Open the detailed guide.

Monitor list columns#

Monitor list columns
Monitor list columns

Name identifies the policy; Event shows selected signals; Target scopes the device/group/SSH host; Package is the response workflow; Mode controls recurring/once behavior; Behavior shows alert creation; Status enables the rule; Last triggered is the most recent firing.

Open the detailed guide.

Monitor condition and response settings#

Monitor condition and response settings
Monitor condition and response settings

Choose event types, then a Windows device/group or eligible Linux SSH host. Metric selector identifies a drive, service, process or supported event target. Comparison and Threshold define the metric condition. Cooldown suppresses repeated triggers. Create alert and Enabled are separate switches.

Open the detailed guide.

Alert list columns#

Alert list columns
Alert list columns

Monitor and Agent identify the source; Event and Summary describe the condition; Triggered timestamps it; Comment records follow-up. Acknowledge updates alert state. It does not restart a service or resolve the original condition.

Open the detailed guide.

Linux performance graphs#

Linux performance graphs
Linux performance graphs

This full portal view shows CPU, memory, filesystem, disk I/O and network history for a fictional Linux host.

Open the detailed guide.

Windows agent performance graphs#

Windows agent performance graphs
Windows agent performance graphs

This full portal view shows the same graph types for a fictional Windows agent. Enable Collect performance statistics in Agents → Configure to populate this page.

Open the detailed guide.

Notification package configuration#

Notification package configuration
Notification package configuration

This package asks a Yes/No question on ATLAS-DESK. The real user-facing notice appears on the endpoint; this screenshot shows its workflow configuration, not a delivered notification.

Open the detailed guide.

Windows investigation result table#

Windows investigation result table
Windows investigation result table

Example prompt: find Windows devices with more than 14 days of uptime. Device identifies the agent; OS is the reported operating system; Uptime is elapsed time since startup; Status is current presence. These are illustrative results from fictional hosts.

Open the detailed guide.

Linux disk and service investigation#

Linux disk and service investigation
Linux disk and service investigation

Example prompt: check root disk usage and key services. Host identifies the SSH target, Root used is filesystem utilisation, Service is the checked unit and State is its result. Ask for diagnostics before choosing a remediation.

Open the detailed guide.

Model connections and tool configuration#

Model connections and tool configuration
Model connections and tool configuration

Model tools require a configured connection and permitted tool scope. A configured model is not evidence of endpoint connectivity or command completion.

Open the detailed guide.

Key Vault fields#

Key Vault fields
Key Vault fields

Key name is the workflow lookup name. Value shows a placeholder rather than the stored secret. Created and Updated show entry timestamps. Typing into Value replaces the stored value when saved.

Open the detailed guide.

Data Store fields#

Data Store fields
Data Store fields

Package scopes the value. Key identifies it. Value preview displays the stored text/JSON, so never store secrets here. Size is the encoded value size; timestamps record creation and change.

Open the detailed guide.

Administrator audit columns#

Administrator audit columns
Administrator audit columns

Time, Actor, Source, Action, Target and Result identify the administrative event. Integrity reports hash-chain verification; a valid chain does not prove that an action was appropriate.

Open the detailed guide.

Temporary support workstation example#

Temporary support workstation example
Temporary support workstation example

NOVA-SUPPORT is an illustrative workstation with a separate wallpaper and taskbar. The RemoteOps viewer controls are shown around it; the temporary support client and consent process are separate steps.

Open the detailed guide.

Product screenshot